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The Financial Experience Podcast for Banks, Credit Unions, and Fintech

May 29, 2020

Just because you are a smaller bank doesn’t mean you can’t evolve and adapt. Joette and her bank, First State Bank and Trust in Minnesota, prove that. 

With only one employee on her team and a small amount of marketing support, how has she served an older clientele, many of whom engaged with FSBT’s digital tools...


May 29, 2020

CRM has often connotes painful feelings from many financial institutions. Failed implementations, slow adoption, or underused features seem to plague these tools from the moment a bank or credit union signs up for the service.

On the latest episode, Ryan and Hunter talk about the evolution of these tools over the last...


May 27, 2020

In the latest podcast, we covered Liz’s expansive role at her bank and how she leverages Renasant’s treasure trove of content to teach bankers how to share valuable and fun information with customers and prospects alike. We also discussed her creation of “Rise With Renasant” a women’s professional empowerment...


May 21, 2020

Everything changed for ConnectOne Bank in just 36 hours. Fortunately, this progressive community bank in New Jersey and New York City was technologically prepared to move their employees to remote work and continue to serve their clients.

Siya discusses how her team took a proactive approach across their retail network...


May 13, 2020

On our latest episode, Hunter and Ben discuss the evolution of his company, Social Assurance, and how it has changed alongside the rapid evolution of social media in the last decade. As banks and credit unions have dealt with the recent crisis, Ben has seen many of his clients who were well-positioned on these channels,...